About Ardent

Ardent Services, LLC is a boutique market research company specializing in evaluations for both restaurant and retail clients. We measure a variety of metrics that can help clients increase sales, improve customer service, and obtain operational compliance. We contract with evaluators across the United States to collect unbiased data for our clients. We like to keep it small and specialized. We know our loyal, dedicated evaluators personally. Many have been with us since our inception in 2001!



When partnering with Ardent, we can help you…

• Identify problem areas in individual restaurants
• Make sure franchises are meeting their standards and performing optimally 
• Understand the guest’s perspective 
• Provide unbiased data to corroborate Yelp, Facebook, and other online reviews
• Increase employee morale (reward employees for high-scoring reports)
• Incentivize managers for restaurants that are consistently scoring well
• Monitor and track progress in operational goals and objectives
• Help managers determine if they are hiring the best team members 

We have implemented custom programs for companies like Chipotle, Shake Shack, Roti Mediterranean Grill, Evergreens & Garden Bar, and Gott’s Roadside. We have also done work for Nike/Footlocker on the retail side.